Our Commitment to Privacy
At spadinatherapygroup.com, respecting your privacy is our top priority. We urge you to read the following privacy policies thoroughly.
This Privacy Policy (referred to as the “Agreement”) is a legal document between you and Spadina Therapy Group (STG), the owner and operator (“Owner”) of this website (the “Website”).
Your privacy is of utmost importance to us. This policy outlines how we collect, use, and disclose information that we may gather about you through the Website and other means. When you provide information to us, we protect it according to this Privacy Policy. By using this website, you acknowledge that you have read and agree to the terms of this Privacy Policy. If you do not agree, please contact our offices so we can address your concerns.
You, our site visitor, are our primary concern. We are dedicated to safeguarding your privacy, whether you are browsing for information or conducting business with us electronically or through other means. The handling of all personal information by the Owner, employees, or affiliated organizations is governed by the Freedom of Information and Protection of Privacy Act.
Information We Collect
We may gather the following types of information when you browse our website:
- Direct Information: This includes personally identifiable information you provide when inquiring about our products or services, requesting support, or communicating with us via email or phone. Examples are your name, contact information (phone, fax, pager numbers, and email address), ordering details, and payment data.
- Passive Information: This includes information collected through cookies (described below), such as IP addresses, web browser and operating system details, date and time of visits, and the web pages visited.
- Click-Through Data: This relates to our email communications and marketing activities.
- Aggregate Information: This includes non-personally identifiable data, such as the number of hits per week or per web page.
Cookies
Cookies are small text files that store information about your interactions with a website, either temporarily (session cookies, deleted when you close your browser) or permanently (persistent cookies, stored on your computer’s hard drive). Cookies facilitate website navigation by allowing servers to access certain information quickly:
- Session Cookies: Help users navigate websites more smoothly and provide useful information if the user comes from a related site.
- Persistent Cookies: Customize a website for a user by storing passwords, preferences, and registration information, eliminating the need to reenter this data on subsequent visits.
This Website may use both types of cookies to improve customer service and ease of navigation.
How We Use Information
We use the information collected online as follows:
- Direct Information: To respond to inquiries, and provide customer support for products and services.
- Online Interactions: To customize future communications and web pages according to your established preferences.
- Registration and Email Data: To direct you to specific web pages, customize the information you see, or enhance the relevance of the information you receive.
- Website Usage Data: To improve the design and functionality of our web pages.
Sharing Customer Information
The Owner does not share, loan, rent, or sell non-public personally identifiable information to third-party marketers. Information is shared for business purposes only on a need-to-know basis and only with:
- Its own employees and affiliates.
- The customer from whom the information was received.
- Sub-contractors, consultants, and third-party service providers who have agreed to safeguard the information and signed confidentiality agreements.
- Other entities authorized to access the information under applicable law.
The Owner may disclose information to protect its rights or property, enforce terms of use and legal notices, comply with legal requirements, or at the request of government regulators, law enforcement officials, and courts (including valid subpoenas). We are not obligated to notify you of such compliance with the law.
We will not use or share information in ways unrelated to those described above without first notifying you and offering a choice regarding the use of your data.
Our Commitment to Data Integrity and Security
The Owner processes information in ways compatible with the purposes for which it was collected. We take reasonable steps to ensure that customer information is accurate, complete, current, and reliable for its intended use. However, we expect customers to update their personal information as necessary.
We implement reasonable and appropriate measures to maintain the confidentiality, integrity, and security of information. This includes a system of administrative, physical, and technical safeguards to protect the data.
Respecting your privacy remains our highest priority at STG.